How To Submit Work Tickets and Pay Rent
Submit work order tickets via email:
MCPA@CORNELLPACE.COM
Or at: RENTCAFE.COM
——————————————————————
Three Ways to Pay Rent After the PACT Transition
Important: Residents who currently have automatic rent payments set up through their bank or through NYCHA must cancel those payments. Residents may create new automatic or recurring rent payments to MCPA PACT using RentCafe or their online bill-pay system.
PAYMENT OPTIONS
1. MAIL
Mail a check or money order, or use your bank's online bill-pay feature, and address your rent payments to:
MCPA PACT 542 Main Street New Rochelle, NY 10801
2. DROP IT OFF
Bring your rent to the Property Management Temporary Office located at:
Moore Houses 694 East 149th Street, Apt. 7B Bronx, NY 10455
Courtlandt Houses 370 East 153rd Street, Apt. 11J Bronx, NY 10455
Office Hours: Monday through Friday, 9:00 AM to 3:30 PM
3. PAY ONLINE
After the PACT conversion, you can pay rent online through our payment provider, RentCafe, with a one-time or recurring payment using any major credit or debit card, or by e-check from a bank account. Fees may apply to payments made through www.rentcafe.com/sign-up.
To register to pay your rent online through RentCafe, follow these steps:
Using a computer, smartphone, or tablet, visit www.rentcafe.com/sign-up
Click Create an account, type your property address, click Find property, and create your online profile
Connect your unit using either your account number or your street address and zip code
Set up automatic payments, or click Pay Now to make a one-time payment
QUESTIONS?
If you have questions about how to pay rent, please contact us:
Email: MCPA@cornellpace.com
Phone: (914) 380-8220, ext. 2560
In person: Property Management Office, Monday through Friday, 9:00 AM to 3:30 PM
For help with your RentCafe account, residents may reach out to RentCafe's support center at RentCafe Contact Us.
